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CPA

Everything About CPA

33 articles
Guidance on choosing, working with, and understanding Certified Public Accountants

Engagement Letters for Accountants: A Complete Guide to Protecting Your Practice

Over half of tax-related professional liability claims against CPA firms involve engagements with no signed engagement letter, and firms without one see average claim amounts rise 19% to 71%. A well-drafted letter defines scope, caps liability, and converts the riskiest part of onboarding into a defensible client relationship.

The Client Onboarding Workflow That Turns New Clients into Loyal Ones

A repeatable six-stage client onboarding workflow for accounting, bookkeeping, tax, and advisory firms — covering pre-engagement prep, the first 24 hours, structured intake, system setup, client education, and the handoff to ongoing support. Includes the metrics and check-in cadence that separate firms with high retention from those losing 44% of clients in the first 90 days.