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Help & Support

Frequently Asked Questions

Plain-text accounting, simplified — answers on pricing, features, security, and how to get started with Beancount.io.

Getting Started

What is Beancount.io?

A modern plain-text accounting platform for developers and finance professionals. Your finances become scriptable, auditable, and automated — with AI-powered insights on top.

How do I get started?
  1. Sign up for the free tier
  2. Follow the Getting Started guide
  3. Browse the Help Center
  4. Join the community on Telegram
Who is Beancount.io for?
  • Developers who want scriptable financial tools
  • Finance professionals seeking automation
  • Small business owners with technical backgrounds
  • Crypto and investment enthusiasts needing detailed tracking
  • Privacy-minded individuals who want full control of their data
Do I need to know programming?

No. Common tasks have user-friendly interfaces, but basic comfort with plain-text files helps you unlock the full automation potential.

Pricing & Plans

How much does Beancount.io cost?
  • Free tier for individuals and open-source users
  • Pro plans with advanced features and AI automations, billed monthly or annually

See the pricing page for plan comparisons and current rates.

What is the cancellation policy?

Cancel anytime — no contracts, no lock-in. Premium features stay active until the end of your billing period, and your data exports in plain text at any point.

Can I try premium features before subscribing?

Yes. The free tier covers the core features, and trial periods are available for premium automation — contact us to explore before committing.

Features & Capabilities

What makes Beancount.io different?
  • Plain-text foundation — every record is human-readable
  • Transparent calculations — no black boxes
  • Version-control friendly — track changes like code
  • Scriptable automation — custom workflows and API access
  • AI-powered insights — modern automation, classic double-entry rigor
Can I customize workflows and reports?

Yes — everything is scriptable: automated bank reconciliation, custom reports, plugins for specialized use cases, and API integrations with your existing tools.

What file formats are supported?
  • Native: Beancount plain text (.beancount)
  • Import: CSV, OFX, QIF from banks and financial institutions
  • Export: CSV, JSON, Excel
  • Integration: direct API connections to banks and fintech services
Does it work with cryptocurrencies?

Yes — multi-currency transactions, capital-gains calculations, DeFi tracking, and exchange integrations, all auditable in plain text.

Security & Data

Is my data safe?
  • Encrypted in transit and at rest
  • You own your data — export plain-text files anytime
  • Privacy-first — minimal data collection, maximum control

Read the Security, Privacy & Data Ownership page for the controls we verify, the providers involved, and our vulnerability disclosure policy.

Can I self-host Beancount.io?

Our main offering is hosted, but the underlying Beancount tools are open source and run locally. Contact us to discuss enterprise self-hosting.

What happens to my data if I cancel?

Your data stays accessible through the billing period and for 90 days after cancellation. Everything exports as plain text that works with any Beancount-compatible tool — you're never locked in.

Support & Resources

Is there documentation or training available?
  • Docs: detailed guides and API references
  • Help Center: step-by-step tutorials
  • Videos: visual walkthroughs of key features
  • Examples: real-world configurations and templates
How do I get support?
  • Community: Telegram group for peer support
  • Self-serve: searchable Help Center guides
  • Direct: contact our team for technical issues
  • Custom work: specialized integrations on request
Do you offer professional services?

Yes — implementation consulting, custom integration development, and team training, from legacy migration to specialized workflows.

Still have questions?

Join our Telegram community or explore the docs for in-depth guides.