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#refund-management

Refund Management

Track and process refunds efficiently in your books

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Returnless Refunds: When 'Keep the Item' Beats Return Shipping — and How to Book It

A returnless refund is a sales allowance, not a return. No inventory comes back, so nothing gets restocked and COGS stays put. This guide gives the per-SKU break-even math for when letting a customer keep a $40 item beats paying return shipping, the exact double-entry bookings for restocked returns, keep-it refunds and unsellable returns, the sales-tax posting, fraud guardrails, and the three metrics that show whether the policy is working.

mike

e-commercerefund-managementinventory

AWS Marketplace Seller Bookkeeping: Reconcile Gross Revenue, Listing Fees, Taxes, Refunds, and Delayed Disbursements by Offer

How AWS Marketplace sellers can keep deposits from masquerading as revenue — book gross billings at the transaction level, record listing fees separately, classify the three tax-share scenarios, reverse refunds against the original offer, and reconcile net disbursements to the bank using clearing accounts, offer IDs, and bank trace IDs.

mike

bookkeepingreconciliationsaas

When 5% of Your Customers Drive 40% of Your Returns: Serial Returners, Returns Reserves, and Refund Liability

ASC 606 treats a right of return as variable consideration, so an $80,000 sales month with a 9% historical return rate is $72,800 of net revenue, a $7,200 refund liability, and a recoverable-inventory asset — not $80,000 booked as final. This guide shows how to build a category-weighted reserve from 12 months of your own data, flag the 5 to 10% of buyers who generate 30 to 40% of returns, and apply graduated account limits that stay documented and defensible.

mike

ecommerceretailrevenue-recognition

The FTC's $2.7 Million Handy Technologies Refund: What 'Up to $45/Hour' Really Cost a Gig Platform

In July 2026 the FTC mailed $2.7 million in refund checks to 62,893 Handy Technologies gig workers after finding that over 90% of them earned $20+ less than the advertised "up to $45/hour" rate. Here is what the settlement requires, why "up to" earnings claims are now an FTC enforcement priority, and how to reconcile advertised pay against actual payout data in your own books.

mike

compliancelegalindependent-contractor

Louisiana's Act 751 Bans Debit Card Surcharges — Which Were Already Illegal. Here's Why Retailers Should Still Worry

Louisiana's Act 751 takes effect August 1, 2026, adding state enforcement — cardholder notice letters, a 30-day refund cure window, and civil penalties up to $500 per violation — to a debit card surcharge ban that federal law and card network rules already imposed nationwide. Here's what retailers should check in their POS systems, and how to book any refunds cleanly.

mike

paymentspoint-of-salecompliance
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