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Why Every Small Business Needs an Emergency Fund (And How to Build One)

· 6 min read
Mike Thrift
Mike Thrift
Marketing Manager

Running a small business means dealing with uncertainty. Markets shift, customers come and go, and unexpected expenses appear when you least expect them. While you can't predict every challenge your business will face, you can prepare for them financially. That's where a business emergency fund comes in.

The Reality of Business Emergencies

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Unlike personal emergencies, business crises can threaten not just your livelihood, but also the jobs of your employees and the trust of your customers. Consider these common scenarios:

A major piece of equipment breaks down and needs immediate replacement. Your largest client suddenly goes out of business, leaving you with a significant revenue gap. A global supply chain disruption delays your inventory for months. Your business location needs emergency repairs. A key team member leaves unexpectedly, and you need to hire and train a replacement quickly.

Any of these situations could destabilize a business that's operating without a financial cushion. Recent surveys show that a majority of small businesses struggle to meet their operating expenses during difficult periods, and many owners end up draining their personal savings to keep their companies afloat. This creates a dangerous cycle where both your business and personal financial security are at risk.

The Strategic Advantage of Cash Reserves

Beyond crisis management, having an emergency fund transforms how you run your business. When you're not constantly worried about covering next month's expenses, you can make better strategic decisions. You can negotiate better terms with suppliers by paying upfront, invest in opportunities that require quick capital, or ride out seasonal fluctuations without panic.

Think of your emergency fund as more than just insurance—it's a competitive advantage that gives you flexibility and peace of mind.

Determining Your Target Amount

The standard recommendation is to save enough to cover three to six months of operating expenses. But this isn't a one-size-fits-all calculation. Your specific target should reflect your business's unique circumstances.

Start by calculating your monthly burn rate: Add up all your essential monthly expenses, including rent, utilities, payroll, insurance, loan payments, and basic supplies. Don't include discretionary spending like marketing campaigns or expansion projects—focus on what you need to keep the doors open.

Then consider your risk factors:

If you operate in a highly seasonal industry, lean toward the higher end of the range. A ski resort or tax preparation service needs more reserves than a business with consistent year-round revenue.

Companies with high fixed costs need larger cushions. If you're locked into long-term leases, equipment payments, or permanent staff, you have less flexibility to cut expenses quickly during a downturn.

Service businesses with low overhead might get by with a smaller fund, while product-based businesses that carry significant inventory or depend on lengthy production cycles should aim higher.

Your customer concentration matters too. If losing your top three clients would devastate your revenue, you need a larger buffer than a business with highly diversified income streams.

Building Your Fund: A Practical Approach

Looking at a goal of tens or hundreds of thousands of dollars can feel overwhelming, especially when you're already juggling tight cash flow. The key is to start small and stay consistent.

Set a realistic starting goal: Rather than fixating on six months of expenses, aim for your first 5,000or5,000 or 10,000. This initial cushion can handle many small emergencies and builds momentum. Once you hit that milestone, set the next target at one month's expenses, then two, and so on.

Make it automatic: The most effective way to build your emergency fund is to treat it like any other non-negotiable expense. Set up an automatic transfer from your operating account to a dedicated savings account. Even 250or250 or 500 per month adds up faster than you'd think.

Many business owners find it helpful to save a percentage of revenue rather than a fixed dollar amount. For example, you might automatically save 5% of all incoming revenue. This approach scales with your business—you save more when times are good and less when cash flow is tight.

Choose the right accounts: Your emergency fund should be easily accessible but separate from your daily operating account. A high-yield business savings account is a good starting point. As your fund grows past the immediate emergency threshold, consider diversifying into money market accounts or short-term CDs that offer better returns while still maintaining liquidity.

Keep at least one to two months of expenses in a regular savings account for true emergencies where you need immediate access. The rest can earn a better return in slightly less liquid accounts.

When Should You Use It?

Having an emergency fund is only half the battle—you also need discipline about when to use it. Not every unexpected expense qualifies as an emergency.

True emergencies are unexpected, necessary, and urgent. They threaten your ability to operate if not addressed immediately. Think equipment failures, emergency repairs, sudden loss of major revenue, or covering payroll during a temporary crisis.

Non-emergencies include opportunities to expand, marketing campaigns, upgrading functional equipment, or covering planned expenses you didn't budget for properly. These might be important investments, but they should come from operating cash flow or dedicated investment funds, not your emergency reserves.

Replenishing After Use

If you do need to tap your emergency fund, make replenishing it a priority. Add it back to your list of automatic transfers and adjust your business budget to rebuild the fund as quickly as possible. Consider it a loan to yourself that needs to be repaid.

Getting Started Today

The hardest part of building an emergency fund is starting. Don't wait until you have "extra" money—there will always be competing demands for your cash. Open a separate savings account this week, make your first deposit (even if it's small), and set up automatic transfers.

Remember, every business faces unexpected challenges. The question isn't whether you'll need emergency funds, but whether you'll have them when the time comes. Start building your financial safety net today, and you'll run your business with greater confidence and security tomorrow.


This article provides general information and should not be considered financial or legal advice. Consult with a qualified professional about your specific business situation.

Financial Management Essentials for Mortgage Brokers

· 10 min read
Mike Thrift
Mike Thrift
Marketing Manager

Running a successful mortgage brokerage requires more than just matching clients with lenders and securing competitive rates. Behind every thriving mortgage business is a solid foundation of financial management, accurate bookkeeping, and strategic tax planning. Yet many mortgage brokers find themselves overwhelmed by the financial side of their business, struggling to balance client work with the administrative demands of managing their books.

If you're a mortgage broker looking to streamline your financial operations and gain better control over your business finances, this guide will walk you through the essential elements of financial management tailored specifically to your industry.

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The Unique Financial Challenges Mortgage Brokers Face

The mortgage brokerage industry presents distinct financial complexities that set it apart from other businesses. Understanding these challenges is the first step toward managing them effectively.

Commission-Based Revenue

Unlike businesses with steady, predictable income streams, mortgage brokers operate primarily on commission. This creates several accounting considerations:

  • Revenue timing: Commissions are typically recognized when loan agreements become legally binding, not when cash is received
  • Cash flow gaps: The delay between closing a deal and receiving payment can strain working capital
  • Variable income: Monthly revenue fluctuates based on market conditions, seasonality, and pipeline activity

Regulatory Complexity

The mortgage industry operates under strict federal and state regulations that directly impact your financial management:

  • Multiple licensing fees across different states
  • Compliance costs for ongoing education and certifications
  • Industry-specific insurance requirements
  • Stringent record-keeping obligations

Split Commission Structures

Many mortgage brokers work with multiple lenders or operate within brokerage networks that involve commission splits. Accurately tracking these arrangements is essential for:

  • Understanding true profitability per transaction
  • Managing relationships with partner organizations
  • Planning for tax obligations on net income

Essential Bookkeeping Practices for Mortgage Brokers

Proper bookkeeping forms the backbone of sound financial management. Here are the key practices every mortgage broker should implement:

Separate Business and Personal Finances

This fundamental principle cannot be overstated. Open dedicated business accounts for:

  • Operating checking account
  • Business savings for tax reserves
  • Business credit cards for expenses

Keeping personal and business finances separate simplifies bookkeeping, strengthens your professional credibility, and provides clear documentation should you ever face an audit.

Track Every Transaction

In the mortgage industry, detailed transaction records are non-negotiable. Implement a system to capture:

  • All commission payments received
  • Marketing and advertising expenditures
  • Technology and software subscriptions
  • Office expenses and utilities
  • Professional service fees
  • Travel and mileage for client meetings

Modern cloud-based accounting software can automatically import and categorize transactions from your linked accounts, reducing manual data entry and minimizing errors.

Use Accrual Accounting for Commissions

While cash-basis accounting might seem simpler, accrual accounting provides a more accurate picture of your business performance. Under accrual accounting:

  • Record commission revenue when the loan agreement is signed
  • Create an accounts receivable entry for pending commission payments
  • Track when payments are actually received

This approach helps you understand your true financial position, even when cash flow is temporarily tight.

Maintain Organized Documentation

Keep digital copies of all supporting documents:

  • Commission statements from lenders
  • Receipts for business expenses
  • Invoices for services rendered
  • Contracts with clients and lenders
  • Mileage logs for business travel

Organized documentation makes tax preparation smoother and provides protection in case of disputes or audits.

Maximizing Tax Deductions

Understanding available tax deductions can significantly reduce your tax burden. Here are the most valuable deductions for mortgage brokers:

Home Office Deduction

If you work from home, you may qualify for the home office deduction. This allows you to deduct a portion of:

  • Rent or mortgage interest
  • Property taxes
  • Utilities
  • Home insurance
  • Maintenance and repairs

To qualify, you must use a dedicated space in your home regularly and exclusively for business.

Vehicle and Mileage Expenses

Traveling to meet clients, attend closings, or conduct business errands? You can deduct:

  • Actual vehicle expenses (gas, maintenance, insurance) proportionate to business use
  • Or use the standard mileage rate (67 cents per mile for 2025)

Maintain detailed logs showing dates, destinations, purposes, and miles driven for business.

Professional Development

Investments in your professional growth are tax-deductible, including:

  • Continuing education courses
  • Industry conferences and seminars
  • Professional association memberships
  • Licensing and renewal fees
  • Books and publications related to mortgage brokering

Technology and Equipment

The tools you use to run your business qualify as deductions:

  • Computer equipment and smartphones
  • Mortgage software and CRM systems
  • Customer relationship management tools
  • Website hosting and development
  • Office furniture and supplies

Marketing and Business Development

Building your client base requires investment, and these costs are deductible:

  • Digital advertising campaigns
  • Print marketing materials
  • Website development and maintenance
  • Networking event attendance
  • Client appreciation gifts (within IRS limits)

Professional Services

Don't overlook the costs of running your business professionally:

  • Accounting and bookkeeping services
  • Legal consultation fees
  • Business insurance premiums
  • Professional liability coverage

Managing Cash Flow in a Commission-Based Business

Cash flow management poses one of the biggest challenges for mortgage brokers. Here's how to stay ahead:

Build an Emergency Fund

Aim to maintain 3-6 months of operating expenses in a business savings account. This buffer helps you weather:

  • Seasonal slowdowns in the housing market
  • Unexpected business expenses
  • Gaps between closing deals and receiving commissions

Forecast Your Pipeline

Develop a system to track your deal pipeline and project future cash flow:

  • Monitor deals at each stage (application, processing, underwriting, closing)
  • Estimate expected commission amounts and timing
  • Account for potential fall-through rates

This forward visibility helps you make informed decisions about when to invest in growth versus when to conserve cash.

Consider Expense Timing

When cash flow is tight, optimize the timing of discretionary expenses:

  • Schedule major purchases when commission payments are expected
  • Take advantage of annual payment discounts when cash position is strong
  • Negotiate payment terms with vendors when possible

Set Aside Tax Reserves

Commission income doesn't have taxes withheld, so you're responsible for quarterly estimated payments. A good rule of thumb:

  • Set aside 25-30% of each commission payment for federal and state taxes
  • Make quarterly estimated payments to avoid penalties
  • Adjust withholding amounts as your income fluctuates

Leveraging Technology for Better Financial Management

Modern technology has revolutionized financial management for small businesses. Here's how to leverage it:

Cloud-Based Accounting Software

Cloud-based platforms offer significant advantages:

  • Access your financial data anywhere, anytime
  • Automatic bank feed connections reduce manual entry
  • Real-time financial reporting shows current business health
  • Secure cloud storage protects your data
  • Easy collaboration with accountants or bookkeepers

Integration with Business Tools

Look for accounting software that integrates with tools you already use:

  • CRM systems for tracking client relationships
  • Payment processors for commission payments
  • Expense tracking apps for mobile receipt capture
  • Tax preparation software for streamlined filing

Automated Reporting

Set up automated financial reports delivered on your schedule:

  • Monthly profit and loss statements
  • Cash flow projections
  • Accounts receivable aging reports
  • Expense tracking by category

Regular financial reporting keeps you informed and helps identify issues before they become problems.

Year-End Financial Planning

Strategic year-end planning can optimize your tax position and set you up for success in the coming year.

Review Your Business Entity Structure

As your brokerage grows, it may make sense to transition from a sole proprietorship to an LLC or S-Corporation. Consider:

  • Liability protection benefits
  • Potential tax savings
  • Administrative complexity and costs

Consult with a tax professional to determine the best structure for your situation.

Maximize Retirement Contributions

Self-employed individuals have access to generous retirement savings options:

  • SEP IRA: Contribute up to 25% of net self-employment earnings
  • Solo 401(k): Higher contribution limits with both employee and employer contributions
  • Roth options: Consider tax-free growth for retirement savings

These contributions reduce current-year taxable income while building your retirement security.

Accelerate or Defer Income and Expenses

Depending on your tax situation, you might benefit from:

  • Accelerating expenses into the current year to reduce taxable income
  • Deferring income to the following year if you expect to be in a lower bracket
  • Making planned equipment purchases before year-end to claim depreciation

Clean Up Your Books

Use the year-end period to ensure your books are accurate:

  • Reconcile all accounts
  • Write off uncollectible accounts receivable
  • Review and correct any categorization errors
  • Ensure all commission splits are properly recorded

Working with Financial Professionals

While technology has made DIY bookkeeping more accessible, mortgage brokers often benefit from professional support:

When to Hire a Bookkeeper

Consider professional bookkeeping services when:

  • You're spending more than 5-10 hours per month on bookkeeping
  • You're uncomfortable with accounting software
  • Your business is growing and transactions are increasing
  • You need more time to focus on income-generating activities

What to Look for in a Bookkeeper

The ideal bookkeeper for a mortgage brokerage should have:

  • Experience with commission-based businesses
  • Understanding of mortgage industry regulations
  • Proficiency with modern cloud accounting software
  • Proactive communication about financial issues
  • Ability to provide actionable insights, not just data entry

The Role of a Tax Professional

A qualified tax professional familiar with mortgage brokers can:

  • Identify industry-specific deductions you might miss
  • Ensure compliance with changing tax laws
  • Represent you in case of an audit
  • Provide strategic tax planning advice
  • Prepare and file accurate returns

The cost of professional services is typically far outweighed by the tax savings they identify and the peace of mind they provide.

Common Financial Mistakes to Avoid

Learn from the mistakes others have made:

Mixing Personal and Business Expenses

This creates accounting nightmares and raises red flags with the IRS. Keep finances separate from day one.

Inadequate Record Keeping

Missing documentation for deductions means leaving money on the table. Develop organized systems and stick to them.

Ignoring Cash Flow Management

Even profitable brokerages can fail due to cash flow problems. Monitor your cash position actively and plan ahead.

Failing to Make Estimated Tax Payments

Quarterly estimated payments aren't optional. Skipping them results in penalties and potential cash crunches at tax time.

Not Planning for Business Growth

As your brokerage grows, your financial systems must scale accordingly. Invest in proper infrastructure before you're overwhelmed.

Building a Financial Dashboard

Create a simple dashboard to monitor key financial metrics:

Revenue Metrics

  • Monthly commission income
  • Average commission per transaction
  • Commission by lender or loan type
  • Year-over-year growth rates

Expense Metrics

  • Total operating expenses
  • Expenses as a percentage of revenue
  • Marketing cost per acquisition
  • Technology costs

Cash Flow Metrics

  • Current cash balance
  • Accounts receivable aging
  • Average days to receive commission payment
  • Operating expense runway

Profitability Metrics

  • Net profit margin
  • Break-even point
  • Return on marketing investment
  • Profit per transaction

Review these metrics monthly to identify trends and make data-driven decisions about your business.

The Bottom Line

Effective financial management isn't just about compliance and tax savings—it's about building a sustainable, profitable mortgage brokerage that can weather market cycles and support your long-term goals. By implementing sound bookkeeping practices, maximizing legitimate deductions, managing cash flow strategically, and leveraging modern technology, you can gain the financial clarity and control needed to focus on what you do best: serving your clients and growing your business.

The mortgage brokerage landscape will continue to evolve, but the fundamentals of good financial management remain constant. Start with the basics, refine your systems as you grow, and don't hesitate to seek professional support when needed. Your future self—and your bank account—will thank you.


This article provides general guidance on financial management for mortgage brokers. Tax laws and regulations vary by jurisdiction and change frequently. Always consult with qualified financial and tax professionals for advice specific to your situation.

Strategic Options for Managing Tax Payment Obligations

· 8 min read
Mengjia Kong
Mengjia Kong
IRS Enrolled Agent

Running a business means facing financial challenges, and sometimes paying your full tax bill on time simply isn't feasible. Whether you're dealing with cash flow constraints, unexpected expenses, or seasonal revenue fluctuations, understanding your options for managing tax obligations can provide crucial breathing room while keeping you compliant with the IRS.

Understanding Your Payment Relief Options

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The IRS recognizes that not every business can pay their tax bill in full by the deadline. Fortunately, several legitimate pathways exist to defer, delay, or restructure your tax payments without facing severe penalties or collection actions.

Short-Term Payment Extensions (120-Day Deferral)

If you can pay your full tax obligation but need additional time—perhaps waiting on accounts receivable or an upcoming contract payment—a short-term extension might be your simplest solution.

How it works: The IRS provides up to 120 days to pay your tax bill in full with no setup fees. While interest continues to accrue during this period, you'll avoid the "failure to file" penalty if you've already submitted your return on time.

Best for: Businesses with temporary cash flow issues who can definitively pay within four months.

Application process: Submit your request through the IRS Online Payment Agreement portal, attach Form 9465 to your tax return, or call the IRS directly. Online applications receive immediate approval notifications.

Important note: This option is only available for individuals, sole proprietors, and independent contractors—not for corporations or partnerships.

Long-Term Monthly Installment Plans

When you need more than four months to settle your tax debt, monthly installment agreements provide a structured repayment path. These agreements require a setup fee (though low-income taxpayers may qualify for fee waivers), and interest plus penalties continue accumulating until the balance reaches zero.

Two Types of Monthly Agreements

Manual Installment Agreements: You send monthly payments directly to the IRS, typically using vouchers they provide. Setup fees run higher than the automated option.

Direct Debit Installment Agreements (DDIA): Automatic monthly withdrawals from your bank account. This method offers lower setup fees and an additional benefit: the IRS reduces the "failure to pay" penalty from 0.5% per month to 0.25% per month as an incentive for choosing automated payments.

Determining Your Payment Amount

You'll need to propose a monthly payment amount based on your cash flow, assets, and liabilities. Consider working with a tax professional to negotiate the most favorable terms possible. In some situations, you may qualify for a Partial Payment Installment Agreement (PPIA), which allows lower monthly payments based on demonstrated financial hardship.

Temporary Collection Suspension

If paying any amount would create genuine financial hardship—preventing you from covering basic living or business operating expenses—the IRS may temporarily suspend collection activities on your account.

Critical understanding: This doesn't eliminate your tax debt. Interest and penalties continue accumulating, and the IRS may file a tax lien to preserve their legal claim to your assets. However, they'll halt aggressive collection actions like levies or seizures.

Documentation required: You'll need comprehensive financial documentation including bank account information, asset lists (vehicles, equipment, property), and detailed income and expense records. Depending on your circumstances, you'll complete Form 433-H (individuals) or Form 433-A (businesses).

Why strong bookkeeping matters: Accurate, organized financial records make this process significantly easier and increase approval likelihood. Poor documentation often results in denied requests or unfavorable terms.

Offer in Compromise (OIC): Settling for Less

In specific circumstances, the IRS may accept a reduced settlement of your total tax debt through an Offer in Compromise. This option requires meeting strict eligibility criteria and involves complex negotiations.

The IRS considers: Your income, assets, expenses, debts, and overall ability to pay. They evaluate whether the offered amount represents the maximum they could reasonably collect within the statute of limitations period.

Eligibility requirements:

  • All required tax returns must be filed
  • Current year estimated tax payments must be current
  • If you have employees, current quarter federal tax deposits must be made

Financial commitment: Expect a $205 application fee (waived for qualifying low-income taxpayers) plus an initial lump sum payment toward your debt. The IRS provides an online pre-qualification tool to assess your potential eligibility before applying.

Payment structures: Approved offers typically follow two payment schedules:

  • Lump sum: Five monthly payments
  • Periodic payment: 24 monthly installments

Professional guidance recommended: OIC negotiations are complex and time-consuming. A qualified tax resolution specialist or tax attorney licensed to represent you before the IRS significantly increases your chances of a favorable outcome. If your offer is rejected, you have 30 days to file an appeal.

Special Considerations for Business Tax Debt

Business tax obligations receive different treatment than personal income tax, particularly regarding payroll taxes.

Payroll Tax Debt

Payroll tax issues require immediate attention and often necessitate specialized handling. The IRS treats unpaid payroll taxes—money withheld from employee paychecks—extremely seriously since these funds belong to your employees.

For debts under $25,000: Businesses may qualify for an In-Business Trust Fund Express Installment Agreement, offering streamlined approval.

For debts over $25,000: Professional representation from a tax attorney or enrolled agent becomes critical due to the severity of potential consequences.

Other Business Tax Obligations

Non-payroll business tax debt requires completing Form 433-B, which documents your business assets, income, and expenses. The IRS uses your profit and loss information from this form to determine appropriate payment terms. Accuracy is paramount—and much easier to achieve when you maintain consistent, organized bookkeeping throughout the year.

The Critical Importance of Timely Filing

Regardless of which payment strategy you ultimately pursue, file your tax return on time. Here's why this matters:

Avoid failure-to-file penalties: This penalty starts at 5% of unpaid taxes—significantly steeper than failure-to-pay penalties. By filing on time, you immediately reduce your total penalty exposure even if you can't pay immediately.

Start the statute of limitations clock: The IRS generally has 10 years from the date of assessment to collect tax debt. Filing your return starts this countdown, setting a definite endpoint for potential collection activities.

Demonstrate good faith: Timely filing shows the IRS you're making an effort to comply, which can influence their willingness to work with you on payment arrangements.

Reduce interest accumulation: The sooner your exact tax liability is established, the sooner you can begin whittling it down. The IRS recommends paying as much as possible upfront to minimize interest charges.

When You Have Multiple Years of Unfiled Returns

The IRS won't seriously consider most payment deferral options if you have unfiled tax returns outstanding. If you've fallen behind on multiple years, the situation can feel overwhelming—especially when you lack organized financial records to prepare those returns.

The solution: Start with historical bookkeeping. Gathering bank statements, invoices, receipts, and other financial documents allows you to reconstruct your business finances and prepare accurate returns. While time-consuming, this step is non-negotiable for resolving tax debt.

Many businesses in this situation benefit from professional help. A qualified bookkeeper can organize years of records efficiently, while a tax professional ensures returns are filed correctly and helps develop a comprehensive resolution strategy.

DIY vs. Professional Assistance

The IRS provides online tools and resources for handling payment arrangements independently, and some straightforward situations don't require professional help. Apply online for short-term extensions or simple installment agreements if your situation is uncomplicated.

When to seek professional help:

  • Multiple years of unfiled returns
  • Significant tax debt (typically over $10,000)
  • Payroll tax issues
  • Complex business structures (partnerships, S-corps, multi-entity setups)
  • Prior IRS disputes or collection actions
  • Consideration of an Offer in Compromise

Tax professionals—whether enrolled agents, CPAs, or tax attorneys—bring negotiation experience and technical knowledge that often results in more favorable arrangements than self-representation. They understand IRS procedures, know which arguments hold weight, and can protect your interests throughout the process.

Taking Action: Your Next Steps

Facing tax payment challenges feels stressful, but avoiding the issue only compounds problems. Interest and penalties accumulate daily, and the IRS has significant collection powers once they decide to pursue aggressive action.

Immediate actions:

  1. File your tax return on time, even if you can't pay
  2. Gather financial documentation (bank accounts, income records, expense details, asset lists)
  3. Calculate the maximum you can reasonably pay monthly without causing financial hardship
  4. Research which payment option best fits your situation
  5. Consider consulting with a tax professional before committing to a specific approach

Remember: The IRS wants to collect what you owe, and they generally prefer working out reasonable payment arrangements to pursuing costly enforcement actions. Proactive communication and demonstrated good faith go far in negotiating workable solutions.

Maintaining Perspective

Tax debt feels overwhelming, but it's a solvable problem. Thousands of businesses successfully navigate IRS payment arrangements every year, continuing operations while systematically retiring their obligations. The key lies in addressing the situation promptly, maintaining organized records going forward, and choosing the payment strategy that aligns with your genuine financial capacity.

With proper planning and potentially professional guidance, you can resolve your tax obligations while preserving your business's financial health and your peace of mind.


This article provides general information about IRS payment options and should not be considered legal or tax advice. Tax situations vary significantly, and consulting with a qualified tax professional ensures you understand the implications and options specific to your circumstances.

The Complete Guide to Cash Flow Statements: Free Template and Best Practices

· 9 min read
Mike Thrift
Mike Thrift
Marketing Manager

Understanding where your money comes from and where it goes is fundamental to running a successful business. While many business owners focus on their profit and loss statements, the cash flow statement often reveals the real story of your company's financial health. After all, you can be profitable on paper but still run out of cash to pay your bills.

What Is a Cash Flow Statement?

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A cash flow statement (also called a statement of cash flows) is a financial document that tracks all the money flowing in and out of your business during a specific period—whether that's a month, quarter, or year. Unlike an income statement that shows revenue when earned (even if payment hasn't arrived), a cash flow statement focuses exclusively on actual cash movements.

Think of it as your business's financial pulse. It shows whether you have enough cash to cover payroll, pay suppliers, invest in growth, and keep the lights on.

Why Your Business Needs a Cash Flow Statement

Cash flow problems are one of the leading causes of small business failure. Even profitable businesses can fail if they don't have enough cash on hand to meet their immediate obligations. Here's why tracking cash flow matters:

Reveals True Liquidity: Your income statement might show a profit, but if customers haven't paid their invoices yet, you might not have actual cash available.

Enables Better Planning: By tracking cash patterns, you can anticipate shortfalls before they become crises and plan for major expenses or investments.

Attracts Investors and Lenders: Stakeholders want to see that your business generates positive cash flow and manages its resources responsibly.

Identifies Problem Areas: You might discover that too much cash is tied up in inventory, or that collection periods are too long.

Supports Growth Decisions: Should you hire that new employee? Lease new equipment? Your cash flow statement helps answer these questions.

The Three Sections of a Cash Flow Statement

Every cash flow statement is organized into three main categories, each telling a different story about your business:

1. Operating Activities

This section covers your day-to-day business operations—the activities that generate your primary revenue. Operating activities include:

  • Cash received from customers for products or services
  • Cash paid to suppliers and vendors
  • Payroll and employee benefits
  • Rent, utilities, and other operating expenses
  • Interest payments
  • Income tax payments

The net cash flow from operations is arguably the most important line on your statement. It shows whether your core business activities are generating positive cash flow. If this number is consistently negative, it's a red flag that your business model may need adjustment.

2. Investing Activities

This section tracks cash flows related to long-term assets and investments:

  • Purchase or sale of property, plant, and equipment
  • Acquisition or disposal of other businesses
  • Purchase or sale of investment securities
  • Loans made to other entities (and repayments received)

For growing companies, this section often shows negative cash flow because they're investing in their future. That's not necessarily bad—it shows you're building for tomorrow. However, you need positive cash flow from operations or financing activities to support these investments.

3. Financing Activities

This section shows how your business raises capital and pays it back:

  • Proceeds from loans or issuing bonds
  • Repayment of debt principal
  • Money invested by owners or shareholders
  • Stock buybacks
  • Dividend payments

This section reveals how you're funding your business and whether you're relying heavily on external financing or generating enough cash internally.

How to Create a Cash Flow Statement

There are two methods for preparing a cash flow statement: the direct method and the indirect method. Most small businesses find the indirect method easier to implement.

Step 1: Start with Net Income Begin with the net income from your income statement for the period.

Step 2: Adjust for Non-Cash Items Add back expenses that didn't involve cash payments:

  • Depreciation and amortization
  • Losses on asset sales (or subtract gains)

Step 3: Adjust for Working Capital Changes

  • Add decreases (or subtract increases) in accounts receivable
  • Subtract increases (or add decreases) in inventory
  • Add increases (or subtract decreases) in accounts payable

For example, if accounts receivable increased by $2,000, subtract this from net income because you recorded revenue but haven't collected the cash yet.

Step 4: Add Investing Activities List all cash flows from buying or selling long-term assets and investments.

Step 5: Add Financing Activities Record all cash flows from debt, equity, and dividend transactions.

Step 6: Calculate Net Change in Cash Add up the net cash from all three sections. This should equal the change in your cash balance between the beginning and end of the period.

The Direct Method

The direct method is more straightforward conceptually but requires more detailed record-keeping. You simply list all cash receipts and payments:

Cash Receipts:

  • Collections from customers
  • Interest received
  • Other operating cash receipts

Cash Payments:

  • Payments to suppliers
  • Payments to employees
  • Interest paid
  • Income taxes paid
  • Other operating cash payments

Subtract total payments from total receipts to get net cash from operating activities, then add the investing and financing sections as described above.

Real-World Example: A Small Bakery

Let's say you own a neighborhood bakery. Here's how a simple monthly cash flow statement might look:

Operating Activities:

  • Net income: $4,000
  • Add: Depreciation: $500
  • Increase in accounts receivable: -$1,000 (customers bought on credit)
  • Decrease in inventory: $800 (used up supplies)
  • Increase in accounts payable: $600 (delayed some supplier payments)
  • Net cash from operations: $4,900

Investing Activities:

  • Purchase of new oven: -$3,000
  • Net cash from investing: -$3,000

Financing Activities:

  • Principal payment on bakery loan: -$500
  • Net cash from financing: -$500

Net increase in cash: $1,400

If you started the month with 5,000inthebank,youdendwith5,000 in the bank, you'd end with 6,400.

Best Practices for Using Your Cash Flow Statement

1. Review It Regularly

Don't just create a cash flow statement once a year for your accountant. Review it monthly at minimum, and weekly if your business has tight margins or rapid growth. The more frequently you review it, the faster you can spot and address problems.

2. Create Cash Flow Projections

Use historical data to forecast future cash flows. This helps you anticipate seasonal variations, plan for major expenses, and avoid cash crunches. Most businesses create 12-month rolling forecasts that they update monthly.

3. Watch Key Metrics

Pay special attention to:

  • Operating cash flow: Should be consistently positive
  • Free cash flow: Operating cash flow minus capital expenditures
  • Cash conversion cycle: How long it takes to turn inventory investments back into cash

4. Compare Periods

Look at month-over-month and year-over-year trends. Is your operating cash flow growing? Are you becoming more or less dependent on financing? These trends reveal your business trajectory.

5. Reconcile with Other Statements

Your cash flow statement should tell a consistent story with your balance sheet and income statement. The change in cash on your cash flow statement should match the change in the cash account on your balance sheet.

Common Mistakes to Avoid

Confusing Profit with Cash Flow: Just because you're profitable doesn't mean you have cash. A $10,000 sale on 60-day payment terms helps your income statement today but doesn't help your cash flow for two months.

Ignoring the Operating Section: Some business owners focus only on the bottom line (total change in cash) without analyzing the sources. You want positive cash flow from operations, not just from taking on more debt.

Forgetting Non-Cash Transactions: Depreciation doesn't use cash, but it reduces your net income. Make sure you're adding it back when using the indirect method.

Not Planning for Seasonal Variations: Many businesses have seasonal cash flow patterns. Plan for the lean months during the abundant ones.

Mixing Up Principal and Interest: Interest payments are operating activities; principal payments on loans are financing activities. Keep them separate.

Download Your Free Cash Flow Statement Template

To help you get started tracking your business's cash flow, we've created a free, easy-to-use Excel template that includes:

  • Pre-formatted sections for operating, investing, and financing activities
  • Automatic calculations
  • Both monthly and annual views
  • Customizable line items for your specific business
  • Professional formatting for presentations to lenders or investors

The template uses the indirect method, which works well for most small businesses. Simply enter your financial data, and the template will calculate your cash flows automatically.

Taking Action: Your Next Steps

Understanding and monitoring cash flow is not just about survival—it's about making informed decisions that drive growth. Here's how to put this knowledge into practice:

  1. Start tracking now: Don't wait until next month or next quarter. Download the template and create your first cash flow statement this week.

  2. Set a review schedule: Block time on your calendar to review cash flow at least monthly.

  3. Build a cash cushion: Aim to maintain 3-6 months of operating expenses in cash reserves.

  4. Tighten collections: If accounts receivable are eating up cash, implement stricter payment terms or follow-up procedures.

  5. Manage inventory wisely: Excess inventory ties up cash. Use just-in-time ordering where possible.

  6. Negotiate payment terms: Can you extend payables without damaging vendor relationships? Can you incentivize customers to pay faster?

The Bottom Line

Cash flow management isn't glamorous, but it's essential. Your cash flow statement is one of the most powerful tools you have for understanding your business's financial health and making smart decisions. By tracking where your money comes from and where it goes, you can avoid cash crises, plan for growth, and build a more resilient business.

Remember: revenue is vanity, profit is sanity, but cash is king. Start tracking yours today.


Have questions about creating or interpreting your cash flow statement? Leave a comment below, and we'll help you find answers.

Understanding Accounts Receivable (A Beancount Guide)

· 8 min read
Mike Thrift
Mike Thrift
Marketing Manager

If you run a business that bills clients, you need a rock-solid way to track who owes you money. This is where Accounts Receivable (AR) comes in. It’s more than just a number on a report; it’s the lifeblood of your cash flow.

This guide will walk you through what Accounts Receivable is, why it matters, and how to manage it with precision and clarity using the plain-text accounting system, Beancount.

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TL;DR

Accounts receivable (AR) is the money customers owe you for goods or services you’ve already delivered. It’s a current asset on your balance sheet, central to accrual accounting, and a key driver of your business's cash flow. You can track AR cleanly in Beancount by using customer sub-accounts, linking invoices to payments with ^links, and running a few simple queries. To measure your collection speed, you can calculate AR Turnover and Days Sales Outstanding (DSO). To handle risk, you can use an allowance for doubtful accounts.


What is Accounts Receivable?

Definition Accounts Receivable represents the balance of money due to your firm for goods or services delivered or used but not yet paid for by customers. Under accrual accounting, you recognize this revenue when you earn it, not when you receive the cash. As a result, AR appears as a current asset on your company's balance sheet.

Why It Matters Effectively managing your AR is critical for maintaining healthy liquidity. The faster you collect on your invoices, the shorter your cash conversion cycle—the time it takes to turn your investments in inventory and other resources back into cash. By monitoring metrics like AR Turnover and Days Sales Outstanding (DSO), you can get a clear picture of your collection efficiency and take action to improve it.

Accounts Receivable vs. Accounts Payable (One-Line Refresher)

  • AR = money owed to you (it's an asset).
  • AP = money you owe to others (it's a liability).

The Accounts Receivable Flow in Double-Entry Accounting

Conceptually, the lifecycle of a receivable follows these steps:

  1. Issuing an Invoice (Credit Sale): When you send an invoice, you increase your Assets (specifically, Accounts Receivable) and recognize the Income you've earned.
  2. Cash Collection: When the customer pays, you increase one asset (your Assets:Bank account) and decrease another (Assets:AR). The net effect on your total assets is zero, but your cash position improves.
  3. Discounts or Credits: If you offer an early-payment discount or issue a credit memo, you reduce the customer's AR balance and offset it with a discount expense or a reduction in revenue (contra-revenue).
  4. Bad Debts: Unfortunately, not all invoices get paid. To account for this, you can recognize an allowance for doubtful accounts (a contra-asset that reduces your AR's value) and a corresponding bad debt expense. Later, you can write off a specific uncollectible invoice against this allowance.

Modeling AR in Beancount

Beancount is a plain-text, double-entry accounting system that is perfectly suited for tracking AR. Its use of tags (which start with #), links (which start with ^), and a SQL-like query language (bean-query) makes your entire AR process transparent, auditable, and scriptable.

Suggested Account Structure

A clean chart of accounts is the foundation. Here’s a recommended structure:

Assets:AR
Assets:AR:Clients:<Name>
Assets:AR:Allowance ; A contra-asset account

Income:Sales
Income:Contra:SalesDiscounts ; An alternative to an expense account

Expenses:SalesDiscounts
Expenses:BadDebt

1. Record a Credit Sale (Issue an Invoice)

When you send an invoice to a client, you record it in your ledger.

2025-07-01 * "Acme Co." "Invoice 2025-045 · Web design" ^INV-2025-045 #ar #client:acme
invoice: "2025-045"
due: "2025-07-31"
document: "/invoices/2025/INV-2025-045.pdf"
Assets:AR:Clients:Acme-Co 1200.00 USD
Income:Sales -1200.00 USD
  • The ^INV-2025-045 link is a unique identifier that will tie this invoice to its future payment(s).
  • The document: metadata helps Fava (Beancount's web interface) render a clickable link directly to the invoice PDF.

2. Record Full Payment

When Acme Co. pays the invoice in full, you clear their receivable balance.

2025-07-25 * "Acme Co." "Payment for INV-2025-045" ^INV-2025-045 #ar
Assets:Bank:Checking 1200.00 USD
Assets:AR:Clients:Acme-Co -1200.00 USD

Using the same ^INV-2025-045 link creates a clear audit trail connecting the invoice and the payment.

3. Handling Partial Payments

If a client makes a partial payment, the process is the same. The link keeps everything connected.

2025-07-20 * "Acme Co." "Partial payment INV-2025-045" ^INV-2025-045 #ar
Assets:Bank:Checking 400.00 USD
Assets:AR:Clients:Acme-Co -400.00 USD

A query on ^INV-2025-045 would show the original 1200invoiceandthis1200 invoice and this 400 payment, leaving an $800 balance.

4. Handling an Early-Payment Discount

Let's say you offer a 2% discount on a $1000 invoice if paid early.

2025-07-10 * "Acme Co." "2% early-payment discount on INV-2025-046" ^INV-2025-046 #ar
Assets:Bank:Checking 980.00 USD
Expenses:SalesDiscounts 20.00 USD
Assets:AR:Clients:Acme-Co -1000.00 USD

Here, you clear the full 1000receivable,recordthe1000 receivable, record the 980 cash received, and book the $20 discount as an expense. Note: Many ledgers treat sales discounts as contra-revenue instead of an expense. Using an expense account is often simpler for smaller ledgers. The key is to choose one method and use it consistently.

5. Including Sales Tax on Invoices

If you collect sales tax, you record it as a liability at the time of invoicing.

2025-07-01 * "Acme Co." "INV-2025-047 · Hardware + tax" ^INV-2025-047 #ar
invoice: "2025-047"
due: "2025-07-31"
Assets:AR:Clients:Acme-Co 1100.00 USD
Income:Sales -1000.00 USD
Liabilities:Tax:Sales -100.00 USD

You've invoiced for 1100,recognized1100, recognized 1000 in revenue, and now owe $100 to the tax authority.

6. Handling Bad Debts (Allowance Method)

The allowance method is preferred under Generally Accepted Accounting Principles (GAAP) as it better matches expenses to revenues.

Step 1: Estimate and Create the Allowance (e.g., at Year-End) Based on historical data, you estimate a percentage of your receivables may be uncollectible.

2025-12-31 * "Allowance for doubtful accounts (2% of AR)"
Expenses:BadDebt 300.00 USD
Assets:AR:Allowance -300.00 USD

This creates a contra-asset account (Assets:AR:Allowance) that reduces the book value of your total receivables.

Step 2: Write Off a Specific Uncollectible Invoice Later When you are certain an invoice will not be paid, you write it off against the allowance.

2026-03-05 * "Write-off INV-2025-049 for Insolvent Client" ^INV-2025-049 #ar
Assets:AR:Allowance 1200.00 USD
Assets:AR:Clients:Insolvent-Client -1200.00 USD

Notice this transaction does not impact your expenses; the expense was already recognized when you created the allowance.


Minimal Reporting & Queries

You can get quick snapshots of your AR using Fava or bean-query.

Open Receivables by Customer

SELECT account, SUM(position)
WHERE account ~ '^Assets:AR'
GROUP BY account
ORDER BY account;

Journal of AR Activity for a Period

JOURNAL
WHERE account ~ '^Assets:AR'
AND date >= 2025-07-01 AND date < 2025-08-01;

Core AR Metrics (With Quick Formulas)

For these ratios, a practical approach is to use bean-query to export the necessary numbers (period sales, beginning/ending AR balances) and then perform the calculations in a spreadsheet or a script. This keeps your ledger clean and your math explicit.

AR Turnover Ratio

This measures how many times per period your business collects its average accounts receivable. Higher is better.

ARTurnover=fracNetCreditSalesAverageARAR\\ Turnover = \\frac{Net\\ Credit\\ Sales}{Average\\ AR}

DSO (Days Sales Outstanding)

This tells you the average number of days it takes to collect payment after a sale has been made. Lower is better.

DSO=(fracAccountsReceivableTotalCreditSales)timesNumberofDaysDSO = (\\frac{Accounts\\ Receivable}{Total\\ Credit\\ Sales}) \\times Number\\ of\\ Days

Together, these metrics indicate how efficiently you convert invoices into cash.


A Simple Beancount Starter File (Copy/Paste)

; --- Accounts ---------------------------------------------------------------
1970-01-01 open Assets:Bank:Checking USD
1970-01-01 open Assets:AR
1970-01-01 open Assets:AR:Clients:Acme-Co
1970-01-01 open Assets:AR:Allowance
1970-01-01 open Income:Sales
1970-01-01 open Expenses:SalesDiscounts
1970-01-01 open Expenses:BadDebt
1970-01-01 open Liabilities:Tax:Sales USD
; ---------------------------------------------------------------------------

; Example invoice
2025-07-01 * "Acme Co." "Invoice 2025-045 · Web design" ^INV-2025-045 #ar
invoice: "2025-045"
due: "2025-07-31"
document: "/invoices/2025/INV-2025-045.pdf"
Assets:AR:Clients:Acme-Co 1200.00 USD
Income:Sales -1200.00 USD

; Payment received
2025-07-25 * "Acme Co." "Payment INV-2025-045" ^INV-2025-045 #ar
Assets:Bank:Checking 1200.00 USD
Assets:AR:Clients:Acme-Co -1200.00 USD

Operational Tips to Keep AR Healthy

  • Set Clear Terms: Include the due date, late fee policies, and any early-payment discount terms on every invoice.
  • Link Everything: Use consistent ^INV-... links to tie invoices, payments, and credit memos together for a clear audit trail.
  • Attach Documents: Use the document: metadata to link to PDFs of invoices, purchase orders, and contracts.
  • Review Monthly: Check your open AR report at least once a month and follow up on past-due invoices. Watch your AR Turnover and DSO trends to spot problems early.

Further Reading (Sources Used)

Your Complete Guide to PPP Loan Forgiveness in 2025

· 7 min read
Mike Thrift
Mike Thrift
Marketing Manager

If your business received a Paycheck Protection Program (PPP) loan during the pandemic and you haven't yet applied for forgiveness, you're not alone. As of 2025, approximately 98% of PPP loans have been forgiven, but thousands of businesses still have the opportunity to have their loans fully forgiven. This guide will walk you through everything you need to know about securing PPP loan forgiveness in 2025.

Understanding PPP Loan Forgiveness

2025-08-10-your-complete-guide-to-ppp-loan-forgiveness-in-2025

The PPP was designed from the start to be a forgivable loan program. If you used your loan proceeds correctly and meet specific requirements, your entire loan amount—including accrued interest—can be forgiven. This means you won't have to repay it.

The good news? The application process has been significantly streamlined, especially for smaller loans. Even in 2025, you can still apply for forgiveness if you received PPP funding in previous rounds.

Who Qualifies for Forgiveness?

To qualify for full PPP loan forgiveness, your business must meet these core requirements:

Spending Requirements You must have spent at least 60% of your loan proceeds on payroll costs during your covered period. The remaining 40% can be used for other qualifying expenses. If you spent less than 60% on payroll, you may still receive partial forgiveness, but the amount will be reduced proportionally.

Covered Period Your covered period is either 8 or 24 weeks, starting from the date you received your first loan payment. You had the flexibility to choose your covered period when you applied. Any payroll costs incurred during this window are eligible, regardless of when employees actually receive their paychecks.

Maintaining Employment Levels Generally, you need to maintain your employee headcount and compensation levels. However, safe harbors exist if you can demonstrate that you couldn't rehire employees or find qualified replacements.

Eligible Expenses for Forgiveness

Your PPP funds can be used for forgiveness on these qualifying expenses:

Payroll Costs (minimum 60%)

  • Salary, wages, commissions, and tips
  • Employee benefits including health insurance premiums
  • Retirement contributions
  • State and local payroll taxes

Non-Payroll Costs (up to 40%)

  • Business mortgage interest (not principal)
  • Business rent or lease payments
  • Business utility payments
  • Covered operations expenditures
  • Covered property damage costs
  • Covered supplier costs
  • Covered worker protection expenditures

All non-payroll obligations must have been in place before February 15, 2020.

The Application Process: Simplified Options

The SBA offers three different application forms, and which one you use depends on your loan amount:

Form 3508S (Loans $150,000 or Less)

This is the simplest option. You won't need to provide extensive documentation upfront or perform complex calculations. Simply certify:

  • How much you spent on payroll
  • How much you're requesting for forgiveness
  • That you followed all program rules

Form 3508EZ (Medium Complexity)

Use this form if you don't qualify for 3508S but meet certain conditions, such as maintaining employee and compensation levels.

Form 3508 (Full Application)

Required for loans over $2 million or if you don't qualify for the simplified forms. This requires more detailed calculations and documentation.

Required Documentation

The documentation you'll need depends on which form you're using:

For All Applications:

  • Proof of payroll costs (bank statements, payroll reports, tax filings)
  • Documentation of eligible non-payroll expenses (receipts, canceled checks, account statements)

Important: Form 3508S requires the least documentation upfront, though you should still maintain records in case of an audit.

For Loans Over $150,000: You'll need to provide more detailed documentation, including:

  • IRS Form 941 or equivalent payroll tax filings
  • State quarterly wage reporting forms
  • Payment receipts for health insurance and retirement contributions
  • Proof of mortgage interest, rent, or utility payments

Using the SBA Direct Forgiveness Portal

Since March 2024, all borrowers can use the SBA's direct forgiveness portal regardless of loan size. This online system can reduce your application time to just 15 minutes.

Steps to Apply Online:

  1. Visit the SBA's direct forgiveness portal
  2. Enter your loan information
  3. Answer questions about how you used the funds
  4. Upload required documentation (if applicable)
  5. Review and submit your application

Alternatively, you can still work directly with your lender if you prefer personal assistance.

Important Deadlines and Timelines

Application Window You can apply for forgiveness anytime up to five years from the date your loan was issued. However, if you don't apply within 10 months after your covered period ends, you'll need to start making loan payments.

Review Process The SBA typically reviews applications within 90 days, though simpler applications using Form 3508S may be processed faster. Once approved, your lender will receive payment directly from the SBA.

Common Mistakes to Avoid

Don't Double-Dip on Tax Credits You cannot claim the Employee Retention Credit for the same wages you're using for PPP forgiveness. Keep these separate to avoid issues with the IRS.

Maintain Accurate Records Even if your loan amount doesn't require upfront documentation, you must keep records for at least six years. The SBA can audit your loan at any time during this period.

Calculate Your 60/40 Split Carefully Ensure at least 60% of your total forgiveness amount comes from payroll costs. Many businesses make the mistake of calculating this based on total loan amount rather than forgiveness amount.

Don't Forget Indirect Compensation Health insurance premiums, retirement contributions, and state/local payroll taxes count toward your payroll costs. Many businesses overlook these when calculating their eligible expenses.

What Happens If You're Not Fully Forgiven?

If only a portion of your loan is forgiven, you'll need to repay the remaining balance over the loan term (either 2 or 5 years, depending on when you received your loan). The interest rate is 1%, which is quite favorable compared to most business loans.

Audit Risks and Compliance

Loans over $2 million face enhanced scrutiny and are subject to mandatory reviews. All borrowers, regardless of loan size, can be audited for up to six years after forgiveness.

The SBA expanded its audit and compliance efforts in 2025, focusing particularly on:

  • Larger loans exceeding $2 million
  • Businesses flagged for potential misuse of funds
  • Inconsistencies in documentation

To protect yourself:

  • Maintain meticulous records
  • Ensure all certifications on your application are accurate
  • Consult with a CPA or financial advisor if you're uncertain about any aspect of your application

Next Steps

If you haven't applied for PPP loan forgiveness yet, don't wait. The process is more straightforward than ever, especially for loans under $150,000.

Your Action Plan:

  1. Gather your documentation (payroll records, expense receipts, bank statements)
  2. Calculate how you used your loan proceeds
  3. Choose the appropriate form (3508S, 3508EZ, or 3508)
  4. Apply through the SBA portal or contact your lender
  5. Keep all records for at least six years

Remember, even though the PPP program ended in 2021, you still have time to apply for forgiveness. Taking action now means you can close this chapter of pandemic assistance and move forward without the burden of loan repayment.

Additional Resources

For the most current information and to access the direct forgiveness portal, visit the SBA's official PPP forgiveness page. If you have questions specific to your situation, consider consulting with:

  • Your original PPP lender
  • A certified public accountant familiar with PPP requirements
  • A small business attorney
  • Your local Small Business Development Center

Getting your PPP loan forgiven is one of the most valuable financial moves you can make for your business. With the simplified processes now in place, there's never been a better time to complete your application and secure the forgiveness you're entitled to receive.

The Evolution of Finance “Jobs-to-Be-Done”

· 3 min read
Mike Thrift
Mike Thrift
Marketing Manager

Why the humble budget morphs into multi-currency treasury as an organisation grows

Personal-finance apps promise seven core jobs: seeing everything in one place, budgeting, tracking income and spend, paying debt, saving for big purchases, managing money with a partner and monitoring investments. The same needs re-appear in business—then multiply as head-count, regulators and investors enter the picture.

2025-06-01-comparison-of-personal-finance-to-business-finance

Micro & small businesses (solo-founder → ±50 employees)

Personal-finance jobClosest small-business analogueWhy it matters
View all finances in one placeReal-time cash-flow dashboard pulling bank, POS and loan feeds60 % of SMBs cite cash-flow pain as their top challenge (pymnts.com)
Manage my plan / budgetRolling 12-month operating budget with variance alertsPrevents overspending and highlights seasonality
Track income & spendingAutomated invoicing (AR) and bill-pay (AP)Late collections are the biggest cash-flow killer (preferredcfo.com)
Pay down my debtOptimise credit-card float and working-capital linesInterest erodes thin margins
Save for a large purchaseCap-ex planning – lease vs. buy analysisA poor equipment deal can starve operations
Manage money with a partnerShared cloud book-keeping with co-founders & accountantKeeps audit trail, simplifies taxes
Track my investmentsSeparate owner equity and retained earningsClarifies personal vs. corporate wealth

Extra jobs unique to small firms

  • Payroll & benefits compliance (accurate, on-time filings).
  • Sales-tax / VAT collection & remittance across states or countries.
  • Basic risk cover (liability, cyber, key-person insurance).

Lower- & mid-market companies (≈ 50 – 500 employees, often multi-entity)

  • Department-level budgets plus rolling forecasts for FP&A.
  • 13-week and 12-month cash-flow forecasting to protect covenant headroom (eventusag.com).
  • Debt & equity portfolio management (term loans, venture debt, cap-table dilution).
  • Multi-entity consolidation—inter-company eliminations and live FX re-measurement (picus-capital.medium.com).
  • Internal controls & audit readiness (segregation of duties, SOX-lite).
  • Vendor procurement & contract lifecycle monitoring.
  • KPI dashboards for investors and lenders (EBITDA, ARR, DSO, working-capital days).

Large enterprise & global groups (500 + employees)

Enterprise-specific jobTypical activitiesPurpose
Global treasury & liquidityIn-house bank, cash pooling, daily sweepsMinimise idle cash, cut bank fees
Capital-markets & hedgingBond issues, interest-rate & FX swapsReduce funding cost & volatility
Regulatory & statutory reportingMulti-GAAP close, ESG/CSRD disclosuresAvoid fines, enable listings
Tax strategy & transfer pricingInter-company agreements, BEPS 2.0 complianceLower effective tax rate
Cyber-fraud preventionPayment-approval hierarchies, anomaly alertsFinance is a prime fraud target
M&A integration / carve-out accountingDay-one ledger cut-over, PPAAcquisition-driven growth
Strategic capital allocationRank global cap-ex, hurdle-rate analysisDeploy capital to highest ROI

Key take-aways for product builders

  • Same instincts, bigger stage – “show me everything” grows from a Mint-style dashboard into multi-ledger consolidation and treasury views.
  • Cash is king at every tier – but the tooling jumps from spreadsheets to dedicated forecasting engines.
  • Compliance balloons – payroll, tax, audit and ESG appear only in business contexts and dominate enterprise workloads.
  • Stakeholders multiply – individuals coordinate with a partner; businesses juggle employees, suppliers, bankers, investors and regulators.

Understanding where a customer sits on this growth curve lets you prioritise features that move the needle—whether that's instant cash-flow visibility for a café owner or cross-border liquidity pooling for a multinational.

In-depth Analysis of the Profit Models of Pilot and Major Accounting Software

· 28 min read
Mike Thrift
Mike Thrift
Marketing Manager

As the CEO of beancount.io, understanding the business profit models of industry leaders Pilot and major accounting software/services such as QuickBooks, Xero, Bench, and Wave is crucial for strategy formulation. This report will analyze the business models of these companies from aspects such as pricing methods, customer types, revenue sources, product positioning and differentiation, and channel strategies and market coverage. It will particularly dissect Pilot's model and advantages, and finally provide a comparative table of the vendors.

Pilot: Business Model and Unique Advantages

2025-05-30-analysis-of-major-accounting-software

Pricing Model and Revenue Streams: Pilot offers online financial bookkeeping services using an annual subscription model, with tiered pricing based on the client company's monthly expense scale and required service scope. The basic bookkeeping service previously started at around $499 per month (for businesses with monthly expenses below $15,000). (Note: Starting in 2025, Pilot launched a lower-priced "Essentials" basic plan, starting at $199/month, to meet the basic bookkeeping needs of micro and small businesses.) Pilot's main income comes from subscription fees, where clients pay a fixed monthly/annual fee for continuous bookkeeping services. Additionally, Pilot generates extra revenue through value-added financial services, such as corporate income tax filing services (billed annually) and CFO consulting services (billed monthly). Pilot does not directly offer its own payroll function, instead focusing on core financial services like bookkeeping and tax preparation.

Customer Type and Product Positioning: Founded in 2017, Pilot focuses on serving startups and small to medium-sized enterprises (SMEs), especially high-growth technology startups. It positions itself as a "one-stop finance back office" for small businesses, providing not only professional bookkeeping but also senior financial advisor (CFO) support, and even specialized services like R&D tax credit applications. Pilot emphasizes the use of accrual basis accounting (rather than cash basis) from the outset, ensuring that rapidly growing companies can meet investor and compliance requirements at any time without a painful future conversion. This makes Pilot particularly suitable for companies with financing needs and rapidly increasing business complexity. Pilot also utilizes proprietary software and artificial intelligence to improve efficiency and accuracy. For example, in 2023, Pilot launched the "Pilot GPT" feature, integrating OpenAI's generative AI into the accounting process to enhance bookkeeping accuracy and provide deeper financial insights. Pilot states that by combining AI software with an experienced accounting team, it serves over 1,700 fast-growing clients, giving small companies "large-company-level" financial analysis capabilities. This "human-machine integration" model not only reduces repetitive tasks like manual data entry but also allows accountants to dedicate more time to high-level financial management and consulting.

Differentiated Advantages: Unlike traditional accounting software, Pilot offers fully managed bookkeeping. Users do not need to use accounting software themselves; instead, they outsource the entire financial bookkeeping function to Pilot's team. Pilot's unique aspects are: 1) Deep automation – utilizing algorithms to automatically categorize transactions, connect with bank and sales platform data, etc., thereby improving efficiency and accuracy; 2) Professional team service – each client has a dedicated U.S.-based accounting team for support, available for questions and professional answers via in-app messaging or email; 3) Breadth of extended services – beyond monthly bookkeeping, Pilot can provide customized services such as tax filing, financial statement audit preparation, and even payroll and accounts payable management (requires custom plans); 4) System geared towards growth companies – Pilot supports complex needs like multi-ledger, multi-entity consolidation, inventory accounting, and offers Fractional CFO services to help companies with financial planning and fundraising support. Compared to its main competitors, Pilot is more like a "technology-driven accounting firm": it manages clients' finances using advanced software tools and AI, combined with a dedicated team of accountants. This model allows startups lacking internal finance teams to access high-quality financial management.

Channel Strategy and Market Coverage: Pilot employs a direct sales model for customer acquisition, marketing to startup communities and building a reputation among startup incubators and VC portfolio companies. It also generates SME client leads through online content marketing (e.g., startup financial guides, reports). Its services currently primarily cover companies within the United States, as financial reporting standards and tax filings are closely tied to local regulations. Pilot emphasizes support provided by a U.S.-based team to ensure smooth communication and professional standards. This high-quality service model also means Pilot focuses on the U.S. market (especially tech startup hubs) and has not yet expanded extensively globally.

QuickBooks: Profit Model and Characteristics

Pricing Model and Revenue Streams: QuickBooks (owned by Intuit) operates on a typical Software-as-a-Service (SaaS) business model, with recurring subscription fees as its primary revenue source. QuickBooks Online offers multiple subscription tiers based on functionality (e.g., Simple Start, Self-Employed, Small Business, Advanced), billed monthly or annually. As of 2023, QuickBooks Online had over 7 million online subscribers globally. In addition to software subscriptions, Intuit profits by offering add-on value-added financial services to QuickBooks users, including Payroll services and Payments processing services. For instance, users can pay extra for QuickBooks Payroll (monthly fee based on the number of employees and service level) to handle payroll processing. When users issue invoices and accept online payments through QuickBooks, Intuit collects a commission (percentage fee) from credit card or bank transfer transactions. Furthermore, Intuit also generates revenue through training and certification programs (e.g., fees for accountant ProAdvisor certification training). Overall, QuickBooks has diverse revenue streams: basic accounting software subscription fees form the recurring revenue base, supplemented by financial service fees and add-on module charges, constituting its main profit model.

Customer Type: QuickBooks serves a broad range of customers, including sole proprietors, freelancers, small businesses, and even some medium-sized enterprises and accounting professionals. QuickBooks Online offers different levels from sole proprietorship/self-employed versions to Advanced versions, meeting the bookkeeping needs of businesses ranging from one-person operations to companies with dozens of employees. According to Intuit's business analysis, QuickBooks' core users have traditionally been small businesses with 1-10 employees. In recent years, to cover larger clients, QuickBooks has also been enhancing features to serve more complex medium-sized businesses (e.g., offering finer permission controls, multi-entity reporting, and other advanced functions). Accountants and bookkeeping firms are also a significant user group for QuickBooks—Intuit attracts accounting professionals to use QuickBooks for their clients through the ProAdvisor program, thereby indirectly expanding QuickBooks' reach among small businesses.

Product Positioning and Differentiation: As one of the most mature accounting software in the industry, QuickBooks is positioned as a versatile and comprehensive financial tool. Its advantages include: 1) Rich functionality – encompassing modules for income and expense categorization, reporting, business cash flow management, accounts receivable/payable, inventory, projects, tax preparation assistance, etc.; 2) Well-developed ecosystem – it boasts a vast third-party application marketplace and integrations, with over 1,000 applications connectable to QuickBooks data (such as POS systems, e-commerce platforms, expense reporting tools, etc.), allowing users to add functionality as needed; 3) High market share – QuickBooks holds a dominant position in the U.S. small business accounting software market, benefiting from brand trust and a large user base; 4) Extended services – Intuit offers services like Payroll and Payments to QuickBooks users, creating a one-stop financial solution for small businesses. This also gives QuickBooks higher average revenue per user (ARPU) potential compared to competitors (users may purchase its financial services in addition to the software). It is also noteworthy that QuickBooks primarily provides software tools and does not directly offer human bookkeeping services. However, Intuit recently launched "QuickBooks Live" online bookkeeping as a value-added service, where professional bookkeepers on Intuit's platform provide monthly reconciliation services for QuickBooks subscribers, costing around $300-$700 per month (based on business scale). This indicates QuickBooks is enhancing its product system by incorporating services, but overall, its core positioning remains enabling users or their accountants to perform bookkeeping themselves using the software. This is fundamentally different from fully managed services like Pilot and Bench.

Channel Strategy and Market Coverage: QuickBooks' sales channels include online direct sales and partners: On one hand, Intuit sells subscriptions directly to small businesses through its official website, often offering trial discounts (e.g., 50% off for the first three months for new users) to attract customers. On the other hand, Intuit has established a vast accountant partner network (ProAdvisor), encouraging accountants to recommend or resell QuickBooks to their clients, offering them discounts or commissions. This strategy has made QuickBooks the default small business accounting system for many accounting firms. In terms of market coverage, QuickBooks' parent company, Intuit, is rooted in the U.S. but has also launched localized versions in several countries (e.g., Canada, UK, Australia). As of now, QuickBooks has users in over 100 countries worldwide, with over 7 million global online users. However, its largest market remains North America, while in other regions it faces competition from Xero and local software. Intuit also enters new markets through acquisitions or investments, but generally, QuickBooks' brand influence is concentrated in English-speaking countries, achieving market penetration through online marketing, search engine visibility, and partner referrals.

Xero: Profit Model and Characteristics

Pricing Model and Revenue Streams: Xero, a cloud accounting software company from New Zealand, employs a pure subscription-based SaaS model. Xero primarily profits by charging software subscription fees to small business customers. Xero offers various subscription plans based on different scales and needs (e.g., Early, Growing, Established tiers in the U.S. market, and Starter, Standard, Premium in other countries), with functionality and processable business volume increasing progressively, and subscription fees increasing monthly. This tiered pricing strategy based on functionality provides Xero with stable and predictable recurring revenue. As of 2023, Xero had over 4.4 million paying subscribers in more than 180 countries worldwide. Besides core accounting subscriptions, Xero also generates some revenue through value-added services. For example, Xero offers its own payroll management module (as a paid add-on or included in higher-tier plans in some countries), as well as expense management and project management add-on functional modules, which are either charged through higher-tier subscription plans or as separate add-on subscriptions. Additionally, Xero has a vast third-party application marketplace, allowing customers to subscribe to integrated third-party applications; since 2021, Xero has been taking a 15% "referral revenue share" from third-party app subscriptions ordered through its app store. This means Xero can earn a certain commission when users pay for some integrated applications. Therefore, Xero's revenue sources, in addition to subscription fees, also include premium feature add-on fees and third-party service commissions, forming a diversified composition.

Customer Type: Xero's customers are primarily small businesses, covering startups, merchants across various industries, and accounting/bookkeeping firms that serve small business clients. Xero originated in the Oceania market, accumulating a large number of small business users in Australia and New Zealand, and rapidly expanded through accountant channels. Xero emphasizes its close relationship with accounting partners; many accounting firms recommend Xero to their clients and obtain discounts through Xero's partner program, thereby reducing the adoption cost for clients. This makes Xero similar to QuickBooks in its target customers (both broadly serve micro/small businesses and financial agents), but with a regional focus: Xero has an extremely high market share in its native Australia/New Zealand, has achieved significant growth in the UK and Europe, and is striving to catch up with QuickBooks' market share in North America. A typical Xero customer might be a small company with 1-50 employees, needing professional financial management but not wanting to use complex and expensive enterprise-level systems. Xero also offers low-priced plans for micro-enterprises (e.g., Starter/Early plans), making it convenient for sole traders to use a formal double-entry bookkeeping tool at a low monthly fee.

Product Positioning and Differentiation: Xero is positioned as a "born in the cloud" global accounting platform. Its differentiation is reflected in: 1) Excellent user experience – Xero's interface is user-friendly, aesthetically pleasing, and intuitive (promoting its "beautiful business" philosophy), making it relatively easy for small business owners unfamiliar with accounting to get started, which was one of the reasons for its rapid popularity in international markets early on; 2) Cloud collaboration – Xero emphasizes enabling small business owners and their external accountants to view ledgers together in the cloud, achieving seamless collaboration; 3) Open integration – Xero has an open API and a vast application ecosystem, offering over 1,000 third-party application interfaces, for example, integrating with e-commerce, POS, CRM, payment systems, etc. This open strategy allows small businesses to use Xero as a central financial hub and extend customized business processes; 4) Continuous innovation – Xero continuously updates its cloud features monthly, adding functionalities based on customer and industry needs. For example, Xero constantly improves its localization to adapt to market demands in areas like meeting various countries' tax systems, invoicing requirements, and multi-currency accounting. A strategic difference between Xero and QuickBooks is that Xero does not have as many proprietary add-on financial services as Intuit; instead, it focuses more on pure software functionality and partner integrations. Xero has not launched its own bookkeeping service team (unlike Pilot/Bench) but is firmly a provider of accounting software platforms, empowering accountants and small business owners to use the software. This positioning has earned it recognition from many accounting firms worldwide. Overall, Xero differentiates itself with high usability and global expansion capability, competing head-to-head with QuickBooks.

Channel Strategy and Market Coverage: Xero employs a two-pronged market strategy: on one hand, it directly acquires end-user small businesses through online marketing and free trials; on the other hand, it deeply cultivates accountant and bookkeeper networks. Xero has established a formal Xero Partner program, inviting accountants and bookkeeping firms to become certified advisors and implement Xero for their clients; these partners receive discounts and rebates based on the number of paying clients they bring in, and are also listed as recommended advisors on Xero's official website. This model helps Xero quickly build trust and endorsement in new markets. In terms of regional coverage, Xero started in New Zealand and currently has offices in several major regions globally, including Australia, the UK, the US, Canada, and parts of Asia. Xero holds a leading position in small business cloud accounting in Australia and New Zealand, and maintains rapid growth momentum in the UK market (benefiting from the UK's "Making Tax Digital" initiative). In the US and Canada, although Xero's market share still lags behind QuickBooks, it has accumulated a considerable user base and continues to invest in expansion. Additionally, Xero further reaches small business customers through collaborations with banks (e.g., partnering with RBC in Canada to offer a co-branded version) and other channels. Thus, Xero's market coverage strategy emphasizes internationalization and partner-driven growth, competing with QuickBooks in English-speaking countries and exploring markets in other regions not yet dominated by strong local software.

Bench: Profit Model and Characteristics

Pricing Model and Revenue Streams: Bench is a company providing online bookkeeping outsourcing services, headquartered in Canada but primarily serving North American small businesses. Bench's business model is similar to Pilot's, also based on subscription fees: clients pay a fixed monthly fee, and Bench assigns professional bookkeepers to organize their accounts monthly and provide financial statements. Bench's pricing is relatively affordable, with two main plans for small businesses: basic bookkeeping services starting at around $299/month, and a package including annual tax filing services priced at approximately $499/month. Updated information indicates Bench's 2024 subscription prices range between $249-$349/month, depending on whether services like tax filing are included. Bench's primary revenue source is these monthly service subscription fees, collected monthly or annually based on the client's chosen plan. Additionally, Bench offers some one-time fee services, such as catch-up bookkeeping (for businesses that are months or even years behind on their bookkeeping, involving historical data entry and cleanup) and tax issue resolution consulting, which are on-demand, value-added projects. Overall, Bench's revenue primarily revolves around "basic bookkeeping subscriptions + value-added tax filing services."

Customer Type: Bench targets small business owners, startups, and freelancers who lack a dedicated accounting department. Their target customers are typically smaller in scale, with relatively simple businesses, yet desire professional management of their finances. Bench itself provides modified cash basis bookkeeping, mainly suitable for small-scale business models. Many Bench clients are entrepreneurs with modest annual revenues and transaction volumes, such as small e-commerce store owners, consultants, agents, and restaurant operators, who choose Bench to save time on bookkeeping. Bench is less well-known in startup circles than Pilot but has a certain market share in the traditional small business sector—especially among micro-businesses that do not require complex financial accounting and only need basic tax compliance. It's important to note that the typical clients Bench serves often have fairly basic financial needs: for instance, not involving multi-location or multi-subsidiary consolidated statements, nor complex inventory or SaaS deferred revenue accounting requirements. Therefore, Bench focuses its services on "unburdening very small business owners."

Product Positioning and Differentiation: Bench is described not as traditional software, but as a "software + human service" solution. Its positioning characteristics are as follows: 1) Fully managed service – Like Pilot, Bench provides a team of human bookkeepers to handle clients' bookkeeping, rather than just selling software. After clients upload receipts and connect bank accounts through Bench's web or app interface, Bench's team categorizes transactions, completes bank reconciliations monthly, and issues income statements, balance sheets, etc., at month-end; 2) Proprietary platform – Bench has developed its own bookkeeping platform where clients can view financial reports and communicate. However, Bench does not use universal software (like QuickBooks), meaning if clients leave Bench in the future, their financial data needs conversion to migrate to other systems; 3) Integrated tax services – Bench offers tax filing assistance as an option (coordinating with partner CPAs to complete tax returns), which clients can choose to bundle, making it an all-in-one "bookkeeping + tax filing" service; 4) Price competitiveness – Compared to Pilot, Bench's pricing is significantly lower, positioning it as an economical solution. For example, Bench offers a first-month free trial to lower the barrier to entry for clients, and its overall cost is more attractive to micro-businesses with limited budgets. Bench's limitation lies in its shallower service depth: it does not offer CFO strategic consulting, does not support complex financial scenarios, and for rapidly expanding, fundraising startups, Bench's cash-basis bookkeeping may not meet stringent financial reporting requirements. Thus, Bench itself acknowledges that it focuses on serving "very small businesses," and when clients' businesses become more complex, they may need to upgrade to accrual basis accounting and more advanced services. The core difference between Bench and Pilot lies in their target clientele—Bench is more like an economical bookkeeping outsourcer for micro-businesses, emphasizing "saving you time and effort by doing your books," while Pilot targets growth-oriented companies with higher financial requirements.

Channel Strategy and Market Coverage: Bench primarily acquires customers through online marketing. Targeting small business owners, Bench advertises on search engines and social media, and runs a content blog offering financial and tax knowledge to attract leads. In terms of word-of-mouth channels, recommendations for Bench can be found in some small business owner communities and startup forums. Additionally, Bench collaborates with some small business service platforms for referrals, such as e-commerce platforms or business banks, which might recommend Bench as a bookkeeping option. Bench's service coverage is currently mainly in the United States, and it also accepts Canadian clients (Bench originated in Vancouver, Canada). As a startup, Bench went through multiple funding rounds to expand its user base, but faced operational difficulties in 2023 and was acquired and integrated by a U.S. tax and finance company (referred to as Employer.com). This indicates its expansion has primarily focused on the North American market, without deep penetration into other countries. Bench's business model relies heavily on scalable operations and human service efficiency, making its expansion speed relatively slower than software companies, but it still gained the trust of thousands of small business customers through an online direct sales model.

Wave: Profit Model and Characteristics

Pricing Model and Revenue Streams: Wave is a well-known free cloud accounting software that has long operated on a freemium model. The core accounting, invoicing, and receipt management tools are provided completely free to users, without functional or time limitations. Wave itself does not charge users software subscription fees but profits through related financial service charges. Specifically, Wave's main revenue sources are twofold: First, commission fees from payment processing (Payments by Wave). Small business users can issue invoices to clients through Wave and accept online payments. Wave integrates credit card and bank transfer payment functions, charging a certain percentage of the transaction amount (e.g., about 2.9% + 30¢ for credit card payments). This payment processing fee income, after deducting costs paid to payment gateways (like Stripe), largely becomes Wave's revenue. Second, subscription fees for payroll services (Payroll by Wave). Wave offers payroll tools for U.S. and Canadian users, charging a monthly base fee (around $20-$35 USD) plus a per-employee fee. Customers using Wave's free accounting who choose to process employee wages within it need to pay a subscription fee for this service. In the past, Wave also generated some income by displaying ads in the software interface, but it completely removed ads starting in 2017 to focus on service monetization. It's worth noting that Wave was acquired by U.S. tax giant H&R Block for $537 million in 2019, and through this, began offering value-added services like tax coaching (e.g., paid consultations with accountants for tax guidance). As of 2022, under its completely free strategy, Wave had achieved annual revenues of approximately $100 million through the aforementioned financial services, indicating a substantial user base and transaction volume.

Adjustment of Business Model: It is important to note that Wave adjusted its pricing strategy in early 2024. After years of being completely free, Wave announced the addition of a subscription paid tier—while continuing to offer a permanently free version (Starter), it introduced a Pro paid plan at CAD $20 (approximately USD $15) per month, providing an option for users needing more advanced features. The paid version will unlock some advanced capabilities or priority support, while the free version retains basic accounting and invoicing functions. Meanwhile, users of both versions can still purchase add-on services like Payroll and Payments on demand. This move aims to provide Wave with a more sustainable revenue stream to support continuous product investment. Wave's management stated that they will always maintain a free tier to attract startup micro-businesses, but when users' businesses grow and have more complex needs, they can choose to upgrade to a paid plan, thus enabling Wave's own transformation from "traffic acquisition" to "monetization growth."

Customer Type: Wave targets micro-businesses, individual entrepreneurs, and freelancers who are highly price-sensitive. A typical Wave user might be a very small business (fewer than 10 employees, or even just the owner juggling multiple roles). They often lack specialized accounting knowledge and choose Wave because it is free and easy to use. Wave's simple, friendly interface and basic functions are sufficient to meet the bookkeeping and tax preparation needs of these small-scale operations. For fledgling online store owners, freelance designers, and sole consultants, Wave offers a zero-cost alternative to manual bookkeeping, thereby accumulating millions of such users. Of course, when these businesses grow larger and more complex, they may migrate to more comprehensive paid software like QuickBooks or Xero. But Wave has captured a huge long-tail market: micro-entrepreneurs unwilling or unable to pay for software. Wave monetizes through service fees, converting the cash flow of these free users into revenue (e.g., if invoice payments go through its payment channel, it generates processing fees). Therefore, its customers include both entirely free users (using only basic functions) and paid service users (using payment and payroll functions). Wave's newly introduced Pro plan targets existing users who need more features, offering advanced aged receivables reports, phone support, and other additional value at a low monthly fee, further segmenting its customer base.

Product Positioning and Differentiation: Wave's positioning can be summarized as "zero barrier, small yet comprehensive": 1) Zero cost – It significantly lowers the barrier for small businesses to adopt professional bookkeeping tools, with basic functions unlimited and free, allowing users to record transactions and generate financial reports without restriction. This is extremely rare among peers and is Wave's most differentiating point; 2) Simple and easy to use – Wave has removed complex enterprise-level features, offering a clean and intuitive interface. Novices with almost no accounting background can start invoicing and bookkeeping. This minimalist design has won favor with many users without a finance background; 3) Integrated financial services – Wave seamlessly embeds financial processes like payment collection and payroll into the software, enabling users to complete the entire flow from invoicing to collection and payroll on a single platform. In terms of user experience, this is its "integrated" advantage, and these processes are also where Wave's revenue lies—embedding fees within services; 4) Limitations – Wave focuses on the needs of North American micro-businesses, and its software's tax processing primarily supports the U.S. and Canada (e.g., it can only automatically handle sales tax calculations for Canada and the U.S.). For countries outside this scope, Wave's tax system adaptation is incomplete. Furthermore, Wave does not offer advanced settings for double-entry bookkeeping (though Wave's backend is double-entry, the user interface downplays debit/credit concepts), and lacks support for complex scenarios like multi-user permissions, inventory management, and project accounting. This makes it unable to meet the needs of larger enterprises, but these are not critical requirements for its target users. In summary, Wave differentiates itself through free + ease of use, monetizing via value-added services. This model has been very successful in acquiring a massive number of small users, but its revenue scale is limited by the total volume of users' financial transactions. Further growth requires expanding its paid product lines (which is precisely its strategic shift in 2024).

Channel Strategy and Market Coverage: Wave primarily expands its user base through word-of-mouth and organic channels. Being free, Wave had viral characteristics from the start: user referrals and media reports on "free accounting software" drove traffic, allowing it to attract numerous small businesses globally without massive marketing expenditure. Wave users can register and use the service directly on the official website, entirely self-service. Geographically, users from any region can register for a Wave account, but because some features (payments, payroll) are limited to North America, Wave's active users are primarily concentrated in the U.S. and Canada. Wave has also established partnerships with entities like RBC Royal Bank in Canada, embedding a simplified version of Wave tools within banking platforms to acquire small business customers. After being acquired by H&R Block, Wave has the opportunity to reach more small merchants through H&R Block's offline tax service network (e.g., recommending Wave to tax clients during tax season). Overall, Wave relies on the inherent appeal of its product to acquire a large user base and retains users by continuously providing a quality free experience, then converting a portion of them into paying service customers. While its market coverage is broad, its paid services are currently concentrated in North America (due to the availability of payment and payroll functions there). With the introduction of a new subscription fee tier, Wave may strengthen its marketing efforts in the future to clarify the "free-to-paid" upgrade path, aiming to increase ARPU and retention. Currently, Wave holds a unique position in the low-end market, with almost no free competitors of comparable scale.

Comparative Analysis of Pilot and Major Competitors

Based on the analysis above, it is evident that Pilot, QuickBooks, Xero, Bench, and Wave each have distinct business models. Pilot and Bench fall into the category of "technology-enabled financial outsourcing services," allowing clients to have professional teams complete their bookkeeping via subscription. In contrast, QuickBooks and Xero are pure software models, licensing users or their accountants to use the tools to complete financial work themselves. Wave takes a completely different path, entering the market with free tools and monetizing through financial services. Pilot's unique advantages compared to others lie in its high degree of automation combined with professional service integration, focusing on the needs of high-growth clients and providing a comprehensive solution from bookkeeping to tax preparation and financial consulting. This makes it highly attractive to startups that need to save time and effort while demanding high quality. QuickBooks and Xero, on the other hand, excel in market scale and ecosystem, boasting millions of users and numerous integrations, coupled with years of brand accumulation and broad functional coverage, though they require users to invest time in using them. Bench is similar to Pilot but positioned at a lower end, being cheaper but with relatively limited functionality, suitable only for very small businesses. Wave's greatest competitive edge is being free; by lowering the entry barrier, it has captured a large number of users, and its profit model relies more on user scale and transaction volume rather than high fees per individual user.

The table below summarizes the comparison of Pilot and its major competitors in terms of profit models, customer base, pricing strategies, revenue sources, etc.:

VendorProfit Model & Pricing StrategyPrimary Customer BaseMain Revenue SourcesProduct Positioning & Characteristics
PilotTech-driven financial bookkeeping service; Annual subscription, fees scale with client size (Essentials from $199/mo, typical ~$499+/mo starting).High-growth startups, SMEs (especially in tech and e-commerce)Bookkeeping subscription fees; Tax filing service fees; CFO advisory service fees.One-stop AI + human bookkeeping solution, emphasizing automation and professional team support, offering accrual basis bookkeeping and custom financial services, replaces internal accounting dept.
QuickBooksAccounting Software SaaS; Multi-version monthly subscription (tiered by features, ~1515-100+/mo), plus add-on modules.Sole proprietors, small businesses, accounting firms (mainstream <10 employee small businesses)Software subscription fees; Payroll service fees (per employee/mo); Payments processing commission; Ecosystem-related income (e.g., training certification).Feature-rich cloud accounting software with a large user base and third-party ecosystem. Positioned as a general financial tool, requires user operation or an accountant; recently added Live human bookkeeping.
XeroCloud Accounting Software SaaS; Monthly subscription, tiered plans (Starter/Standard/Premium) with scaling features & limits.Small businesses, startups; Accountant partner network (representing many small businesses)Software subscription fees; Add-on feature fees (e.g., payroll, expenses); App store commission (15% on third-party integrated service sales).Global cloud accounting platform, "born in the cloud," strong usability. Positioned as a collaborative financial tool, strong in open API and rich integrations; primarily software-based revenue, no proprietary bookkeeping service.
BenchOnline bookkeeping outsourcing service; Monthly subscription, fixed package price (bookkeeping ~299/mo,bookkeeping+tax 299/mo, bookkeeping + tax ~499/mo, annual discount).Micro and small business owners (limited revenue/transactions, no dedicated accountant)Bookkeeping service subscription fees; Tax filing service fees (in package or separate); Catch-up bookkeeping and other one-time fees.Economical bookkeeping + tax service outsourcing, provides professional team for bookkeeping and simple reports. Positioned as a small business financial assistant, software + human but basic features, cash-basis only, no advanced financial advisory. Lower price, limited service scope.
WaveFreemium model; Core accounting software permanently free. New Pro paid tier ~$15/mo from 2024 for upgrades.Individual and micro-entrepreneurs (extremely cost-conscious, financially simple users)Payment transaction processing commissions; Payroll service subscription fees; (Small amount from paid premium subscriptions, new tax advisory, etc.).Free accounting platform, emphasizes ease of use and zero barrier to entry, attracting massive micro-users with free tools. Monetizes by embedding financial services like payments and payroll. Relatively basic features, meets simple bookkeeping/invoicing needs, add-on services focused on North America.

Table: Comparison of Profit Models and Positioning of Pilot vs. QuickBooks, Xero, Bench, Wave, and other major accounting software/services.

Summary: As an emerging player in financial bookkeeping services, Pilot surpasses traditional software in service depth through its innovative model combining software and human expertise. QuickBooks and Xero dominate in market breadth due to their extensive user bases and functional ecosystems. Bench offers a low-cost human bookkeeping option but has limited scalability. Wave, on the other hand, carves a niche with its free strategy, capturing the minds of micro-businesses and then monetizing through financial services. For entrepreneurs like those at beancount.io, a deep understanding of the similarities and differences in these models is beneficial for defining one's own product positioning: whether to pursue a tool-based software route, a service-based solution route, or explore a new freemium + value-added model. The successes and challenges of these companies will provide invaluable references for developing business strategy.

Business vs Personal Bookkeeping: Drawing a Clear Line with Beancount

· 6 min read
Mike Thrift
Mike Thrift
Marketing Manager

A thriving company and a healthy wallet share one trait: boundaries.

For any business owner, from a solo freelancer to a growing startup founder, one of the most critical financial disciplines is the strict separation of business and personal finances. Mingling funds—using your business account for groceries or paying a business vendor from your personal checking—creates a messy, opaque financial picture. This not only invites scrutiny from tax authorities but also robs you of clear insights into your company's actual performance.

2023-08-12-business-vs-personal-bookkeeping-with-beancount

Fortunately, a plain-text accounting system like Beancount provides the perfect framework for enforcing these essential boundaries right in your ledger.

Why Separation Matters

Failing to separate your finances isn't just a bad habit; it carries significant risks and masks valuable business intelligence.

  • IRS Clarity: The IRS isn't just suggesting you keep separate bank accounts; they strongly urge it. When business and personal funds are commingled, it becomes difficult to prove which expenses are legitimate business deductions. This ambiguity can lead to questions and complications you're better off avoiding.
  • Audit Risk: Mixing transactions is a major red flag for auditors. If your books are a tangled mess of personal and business activity, you risk having valid deductions disallowed or even facing penalties. A clean, separate ledger demonstrates professionalism and makes any potential audit smoother and less stressful.
  • Cleaner Insights: How can you know your true profit margin if your business's cash flow is clouded by personal spending? A stand-alone business ledger gives you an unfiltered view of your company's financial health. You can accurately track revenue, analyze expenses, and calculate tax liabilities without the "noise" of your personal financial life.

Key Differences at a Glance

The purpose, rules, and structure of business and personal bookkeeping are fundamentally different. Understanding these contrasts is key to maintaining accurate records.

AreaBusiness BooksPersonal Books
PurposeTrack income, expenses, assets, and liabilities for tax and growth decisionsManage household budgeting and savings goals
Tax RulesMust follow Schedule C, 1120‑S, or 1065; strict deductibility standardsFew formal requirements beyond basic recordkeeping
AccountsEquity, payables, receivables, sales tax, payrollChecking, savings, investments, loans
Owner PaySalary (W‑2) or owner’s draw through equityN/A—personal withdrawals fund living costs

A Four‑Step Beancount Blueprint

Beancount makes it simple to erect a firm wall between your two financial worlds. Here’s a practical workflow to get it right.

• 1 — Open Dedicated Accounts

Before you even write your first Beancount entry, open a dedicated business checking account and business credit card. This physical separation is the foundation of clean bookkeeping. Once that's done, mirror this structure in your Beancount ledger.

2025-07-23 open Assets:Bank:Business   USD
2025-07-23 open Assets:Bank:Personal USD

This simple setup ensures that every transaction can be clearly assigned to either your business or personal finances from the moment it occurs.

• 2 — Record Owner Contributions & Draws

As an owner, you will move money between your personal funds and the business. These are not income or expenses. Instead, they are tracked through an Equity account.

  • Contribution: When you put your own money into the business to get it started or cover a shortfall.
  • Draw: When you take money out of the business for personal use (this is how many sole proprietors "pay" themselves).
; Capital injection to start the business
2025-07-23 * "Owner contribution"
Assets:Bank:Business 10,000.00 USD
Equity:Owner:Contrib

; Taking money out for personal living expenses
2025-08-05 * "Owner draw for rent"
Equity:Owner:Draw 2,500.00 USD
Assets:Bank:Business

By recording these as equity transactions, you ensure they don't incorrectly inflate your business expenses or reduce your reported profit.

• 3 — Handle Mixed Receipts Quickly

Mistakes happen. You might accidentally use your business card to pay for a personal dinner. The key is to correct it immediately in your ledger. Don't delete the transaction; reclassify it as an owner's draw.

2025-08-07 * "Personal groceries on biz card"
Equity:Owner:Draw 72.35 USD
Assets:Bank:Business

This entry correctly reflects that business funds were used for a personal expense, treating it as money you've taken out of the company. This prevents you from accidentally claiming a non-deductible personal expense on your taxes.

• 4 — Reconcile & Review on a Schedule

Consistency is your best defense against messy books. Set aside time weekly or monthly to reconcile your business accounts. Use Beancount's tools to ensure your ledger matches your bank statements and to review your company's performance.

# Check your business bank balance against your statement
bean-balance books.bean "Assets:Bank:Business"

# Generate an income statement to review profitability
bean-report books.bean income_statement -e 2025-08-31

This regular review habit satisfies IRS record-keeping requirements and keeps you informed about the financial health of your business.

Tax Considerations

  • Estimated Taxes: To avoid a painful tax bill, treat your future taxes as an ongoing business expense. Create liability accounts (Liabilities:Tax:Federal, Liabilities:Tax:State) and regularly move a set percentage of every deposit into them. When quarterly payments are due, the cash is already waiting.
  • Non‑deductible Personal Costs: Remember the IRS rule: business expenses must be both "ordinary and necessary" for your work. Your personal meals, commuting costs, and non-business subscriptions do not qualify and must be kept entirely out of your business's profit and loss statement.

Quick‑Start Checklist

  • Open business-only bank and credit accounts.
  • Build a Beancount chart of accounts with Assets:Bank:Business, Equity:Owner:Contrib, and Equity:Owner:Draw.
  • Decide on your accounting basis (cash or accrual) and note it in your Beancount options.
  • Tag any accidental personal charges on business cards as Equity:Owner:Draw immediately.
  • Reconcile weekly; back up your .bean file to a private Git remote.
  • Review your income statement, balance sheet, and cash-flow reports every month.

Bottom line: Separate money, separate ledgers. Beancount makes the wall between your business and personal finances explicit—and version-controlled—so your business stays audit-ready while your latte habit remains nobody’s business but yours. Happy bean-keeping!