Skip to main content

How to Request Account and Data Deletion for Beancount.io

At Beancount.io, we value your privacy and ensure that your personal information is handled with care. If you decide that you no longer wish to use our services and would like your account and associated data deleted, we have made this process simple and straightforward.

Steps to Request Account Deletion:

2024-09-06-request-to-delete-account

  1. Visit our Support Channel Head over to our dedicated support channel on Telegram: https://t.me/beancount.

  2. Request Account Deletion After asking help in the channel, the admin will contact you in direct message. In the private support chat, provide your registered email address and mention that you’d like to delete your account. Our support team will guide you through the process.

  3. Confirmation and Processing Once we receive your request, our team will confirm y≠our identity via your registered email and process the deletion.

What Happens to Your Data?

Data That Will Be Deleted:

  • Personal information including:
    • Your name and contact details
    • Email address
    • Account credentials
    • Your financial ledger data
    • Transaction history
    • User preferences and settings
    • Any uploaded documents or files

Data That May Be Retained:

  • Certain non-personal data may be retained for the following reasons:
    • Anonymized Usage Statistics: Retained for analytical purposes to improve our services (not linked to your identity)
    • Transaction Records: Basic records may be kept for up to 90 days for regulatory compliance
    • Backup Data: May remain in encrypted backups for up to 30 days after deletion

Data Retention Period:

  • Your personal data will be permanently deleted within 30 days of your request
  • Any data in backups will be removed within 30 days after the initial deletion

At Beancount.io, our goal is to ensure a secure, transparent process that respects your privacy rights. If you have any questions about the account deletion process or our data retention policies, please contact our support team.