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How to Request Account and Data Deletion for Our App

· 2 min read
Mike Thrift
Mike Thrift
Marketing Manager

At beancount.io, we value your privacy and ensure that your personal information is handled with care. If you decide that you no longer wish to use our services and would like your account and associated data deleted, we have made this process simple and straightforward.

Steps to Request Account Deletion:

2024-09-06-request-to-delete-account

  1. Visit our Support Channel Head over to our dedicated support channel on Telegram: https://t.me/beancount.

  2. Request Account Deletion After asking help in the channel, the admin will contact you in direct message. In the private support chat, provide your registered email address and mention that you’d like to delete your account. Our support team will guide you through the process.

  3. Confirmation and Processing Once we receive your request, our team will confirm your identity via your registered email and process the deletion.

What Happens to Your Data?

  • Deleted:

    • Personal information like your name, email, ledger, and other account-related data will be permanently removed from our systems.
  • Retained (if applicable):

    • Certain non-personal data, such as anonymized usage statistics, may be retained for regulatory or analytical purposes. We ensure this data is not linked back to your identity.

Our goal is to ensure a secure and transparent process. If you have any further questions, feel free to ask our support team.