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#consumer-protection

Consumer Protection

Consumer protection laws, unfair trade practices, and customer rights compliance

Your Deli Scale Is Regulated: NTEP Certification, Inspection Cycles, and Net-Weight Rules

Retailers selling by weight must use an NTEP-certified scale, register it with their weights-and-measures authority, and reinspect annually — New York charges $20 to $100 per scale and requires requests 60 days before expiration. Selling by gross weight instead of net weight is a misdemeanor in California, with fines up to $1,000 per illegal transaction.

Calling Your Product Green? What the FTC Requires You to Prove First

The FTC's Green Guides require competent and reliable scientific evidence before an environmental claim runs — an unqualified "recyclable" needs facilities available to at least 60% of consumers, "biodegradable" needs complete breakdown within one year of customary disposal, and California's AB 1305 adds a public disclosure page for carbon-neutral claims at up to $2,500 per day per violation.

Colorado's Honest Pricing Law Is Now in Effect: What HB25-1090's All-In Price Rule Means for Your Business

Colorado's HB25-1090 took effect January 1, 2026, requiring any business that advertises a price to Colorado customers to show the maximum total including every mandatory fee, displayed more prominently than any other price. Violations are deceptive trade practices under the Colorado Consumer Protection Act — up to $20,000 per violation, treble damages in private suits, and 18% compounded interest on unlawful rental fees.