A working guide to collections management for small businesses, covering the six-stage follow-up workflow, the AR metrics that actually matter (DSO, CEI, ADD), and a 30-day plan to shorten the average collection cycle.
Five copy-ready invoice email templates—initial, pre-due reminder, overdue follow-up, recurring retainer, and post-payment thank you—plus timing data showing follow-ups within 3 days of a missed due date get paid in 7 days versus 30+.
An eight-state invoice lifecycle, five weekly AR metrics, and a 30-day rollout plan to cut DSO and protect small business cash flow — grounded in 2025 data showing US small businesses average $17,500 in unpaid invoices and get paid 8.2 days late.
How to read accounts receivable aging reports, recover overdue invoices by bucket, and write off bad debt. The data shows 64% of small businesses carry invoices 90+ days past due, and recovery probability falls about 1 percentage point per additional week of inaction.
A six-stage payment reminder cadence with copy-and-paste email templates for pre-due, due-date, overdue, and final notices. Backed by 2026 data showing structured reminders collect 78% of invoices by day 15 versus 52% without, and personalized messages nearly triple response rates from 12% to 34%.